Frequently Asked Questions (FAQ)

We currently offer nostalgic, Eastern European seeds — from tomatoes and peppers to cucumbers, squash, root vegetables, herbs, and snacking berries. Traditional garden tools and BBQ accessories will complete our range soon.

We focus on traditional and natural breeding. Many of our varieties are non-hybrid (open-pollinated) and untreated. We do not currently hold an official organic certification.

Yes. We stand behind the quality of our seeds and will work with you to find a solution if you run into germination issues — just email us at info@nasch-datscha.de with your order number and we'll take care of it individually.

Within Germany, delivery usually takes 1 to 3 business days, shipped via DHL and Deutsche Post. Your order is processed promptly after payment is received.

Standard shipping within Germany costs €1.95. Orders over €25 ship free.

Yes, we ship throughout Europe. Exact shipping costs are calculated and shown at checkout.

You can pay by credit card (Visa), PayPal, Klarna, Amazon Pay, or SEPA direct debit. Payments are processed securely via SSL through our payment partner Stripe — your payment details go directly to Stripe and are never stored by us.

No, you can check out as a guest. A customer account is not required.

Yes. You have a 14-day right of withdrawal — regardless of whether the packaging has already been opened. The period begins when you receive the goods.

The fastest way is our online withdrawal function. You can also notify us informally by email, mail, or phone, or use our model withdrawal form. Full details are in our Right of Withdrawal notice.

You, the customer, bear the direct cost of returning the goods. We will refund the full purchase price (including the original standard delivery cost) once we receive your withdrawal notice.